SALES LEAD OPPORTUNITIES
Provide exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).
In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting Store Management in overseeing the operational functioning of the store including, but not limited to:
-Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities
–Assuming the MOD role when Managers are not on the floor
-Coaching Associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities
-Possessing keys to the store, performing opening and closing procedures in the absence of management
-Utilizing reports to make effective merchandising decisions & style the store to Division standards
-Additional responsibilities as assigned
-Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations
-Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
-Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within company guidelines
-Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. ----Captures accurate information for all transactions including signatures, addresses, and original receipt data
-Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
-Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
-Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office
At LOFT, we’ve been forging strong, authentic bonds with our customers since 1998. How do we do it? Through passionate, engaged team members who understand women. Does this sound like you?
Helping Women Put Their Best Selves Forward Every Day! Visit www.anncareers.com for sales associate positions in the Arington Highlands.
SALES ASSOCIATE OPPORTUNITIES
Drives revenue and provides an exceptional client experience through relationship building, product knowledge sharing, and presenting a clean, safe, well-maintained store environment. Consistently achieves individual goals that support store goals.
·Consistently provides an exceptional client experience and a
·Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations
·Understands the cultures and ensures compliance with all Values & Behaviors, as well as store operational standards
·Maintains a clean store environment
·Additional responsibilities as assigned
·Client Experience: ability to function as a role model, ensuring the client remains the top priority; takes initiative to build a loyal client base
·Follows Direction: ability to prioritize and meet deadlines as assigned with minimal supervision
·Merchandising: knowledge of visual standards & techniques; ability to implement and maintain within visual guidelines
·Communication: demonstration of both verbal & written communication skills to leadership, internal & external clients; strong enough command of the English language to read, speak & write effectively
·Accuracy: ability to handle cash & provide change without error
·Minimum High School Diploma or GED
·Minimum one year sales associate or relevant experience in the service industry with proven results